Shipping policy

Shipping Policy

Thank you for shopping with Rocky River Outdoor Co.

Order Processing

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Times

Standard shipping typically takes 3–7 business days after your order has been processed. Delivery times may vary depending on your location, carrier delays, weather conditions, or other factors outside our control.

Shipping Rates

Shipping costs are calculated at checkout based on the destination and selected shipping method.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.

Lost or Delayed Packages

Rocky River Outdoor Co. is not responsible for shipping delays caused by carriers, weather, customs, or other circumstances beyond our control. If your package appears lost, please contact us and we will do our best to assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

Contact Us

If you have any questions about shipping, please contact us:

Email: rockyriveroutdoorco@gmail.com
Phone: (505) 670-9111

We will respond to inquiries within 24–48 business hours.